“Impressive in all areas. Proactive, friendly, thorough, knowledgeable, prompt and extremely professional. Never knew such a service existed in this space. Rachael has taken things to a whole new level and set a new benchmark of what customer service is. It has been both inspirational and very reassuring working with her.”
Danny Lucas – Lucas UK Group
“We decided to appoint Rachael to advise on and prepare our Wills, Lasting Powers of Attorney and Expression of Wishes Letters after discussions with various solicitors, including large local solicitor firms.
We found Rachael to be the most knowledgeable and experienced. She was able to explain the ins and outs of Wills, inheritance issues and tax taking into account our personal circumstances and wishes, whilst making it easier for us to understand the requirements and implications.
Rachael is very professional and thorough in first understanding one’s personal and family situation, before providing the best advice to address the client’s needs. Her extensive knowledge and experience mean that she is able to tailor her advice to provide the optimal solutions. We also found Rachael to be the most up to date on Wills and inheritance matters, which made us confident that we were getting a Will which was fit for purpose. We would have no hesitation in recommending her services to friends, members of our family and others, and in fact would put her at the top of our list for inheritance matters.”
Janin and Diane Da Gama Campos
“Rachael spent a lot of time via a number of phone calls to really understand my situation. Always very polite and professional, asking relevant questions but never rushing me. Providing an accurate, clear and easy to follow summary of our discussions after each call. Rachael provided excellent advise and suggestions really helping me to decide what was best for my situation. I found the information invaluable as a layperson with no idea of Estate Planning. The Will creation was quick and accurate to our discussions. Rachael made the whole experience seem easy. Subsequent communication and completion of the Will has been very efficient and quick. I would not hesitate to recommend Rachael and Heir Tight Wills.”
Caryn Broeksma
“We were recommended to HTW by our financial advisor and although we were miles away from them and had to use long phone calls and emails the service was spot on and we are very happy with the results, some still ongoing. Rachael explained everything in simple terms, gave us time to consider all options and brought up things we might not have thought about. We would highly recommend HTW and felt very good value for the money.”
Eileen Lockwood
“Rachael is a true professional. She listens well – wasting no time in mastering our circumstances and wishes – and executes (in our case wills and LPAs) rapidly, efficiently and in a friendly manner. I have no hesitation in recommending her services.”
Michael Fox
“Rachael is very knowledgeable and explains things very clearly. Would not hesitate to recommend her to anyone wanting to make a Will. You will not find a better service than hers. I was very satisfied indeed with everything that she did for me. First class!”
Constance Farmer – retired, Hextable
“Rachael was a great help in creation of wills for myself and my wife, as well as lasting powers of attorney. We did consider the DIY route, but the number of significant things Rachael brought up that we would never have considered meant it was definitely worthwhile getting her expert advice. Highly recommended!”
Chris Maslin – Company Director, Tunbridge Wells
“Fantastic efficient service. I have complicated will and LPA requirements because of my multiple business interests but Rachael makes the whole process so easy to understand. I now have peace of mind!”
Joanne Bell – Bells Accountants, Chislehurst
“Rachael was absolutely terrific in guiding my partner and I through the complicated business of setting up our Wills and Lasting Powers of Attorney, explaining clearly and patiently how best to prepare things for our children. It was a task I had been putting off for some years but am now very grateful it is all in place, and would not hesitate in recommending Rachael’s expertise.”
Andrew Gordon – Tunbridge Wells
“Rachael is extremely well informed and diligent throughout the entire process. Her telling questions make you think about your family and their future in ways you would not have considered by yourself. The contingency planning that is built into her Wills and Power of Attorney that she prepares for you are excellent. Most people are reluctant to discuss planning after their death (or even more importantly, as Rachael explains, if they become mentally incapacitated) but once you engage in this process you appreciate the absolute necessity to do so & also to inform your loved ones of what has been planned. The tax treatments, flexibility and candid explanations of your options put you in a strong position to make the correct informed judgements about this vital aspect of managing the estate & wealth you have worked hard to accumulate so that it can be maximised when the time comes. Rachael’s efficient approach helps considerably in enabling you to decide your correct course of action and my entire family thank her for her professional advice and competence.”
Peter Arnold – retired, Farnborough
“Really thorough and easy to work with, I can highly recommend Heir Tight Wills.”
Zoe Palmer
“Rachael is so knowledgeable on her subject and came highly recommended. On first meeting her, I could see exactly why. She dispenses with jargon, is straight talking, and to not use her is an opportunity missed to get your paperwork exactly right for every eventuality!”
Michael Marley – Care Home Manager, Tonbridge
“Rachael Rodgers recognizes that advice needs to be matched with sensitively managing each individual’s needs to a successful outcome. I was referred to Rachael by my IFA and she has supported me with a one-stop solution to my Will, Trusts and Lasting Powers of Attorney, as well as bringing in a specialist solicitor and barrister to advise on my private company structure. Wills can feel difficult to map, and the more complex the circumstances, the greater the need for the clarity, precision, and the ever friendly authority of someone like Rachael Rodgers. And she’ll be on your case – to deliver her commitments and ensure the same from you! Excellent service and great support.”
Andrew Brindley Davies – CRICKET Brand Communications
“I met Rachael at a business breakfast meeting. Rachael was a guest speaker at several of these meetings, providing insights into problems arising when you die intestate or, worse, survive with limited mental capacity but without any lasting powers of attorney to protect your interests.
I approached Rachael regarding my own and my husband’s situation. She visited us at our convenience in our office and we discussed with her what we needed in terms of Wills and LPA’s. Rachael provided a good professional service to us both. She answered our questions and made sure we understood the legality of things. Rachael provided the legal documents in timely manner, and came back to witness the signing. She advised us on how to store them, and how to use the LPA’s if needed etc.
We have peace of mind that our Wills are now set out to provide for our wishes. Also, with the LPA’s, we are both happy that we can look after each other’s interests without outside interference. I am happy to recommend Rachael.”
Christine Collen – C&C Business Services
“Of all the Will writing services I have been introduced to, Rachael was to me the most outstanding. Her expertise and knowledge was totally reassuring and I had no hesitations in employing her to write our Wills. She was thorough, informative and precise.”
Sam Millard – Greengages Payroll, Tadworth
“Knowledgeable and caring, a great combination for a Will writer.”
Nigel Whittaker – Pure B2B, Maidstone
“Her review of our Wills revealed major weakness in both, missed by both our solicitors, which could have been catastrophic in the future. She gave a comprehensive and professional service, explained things in plain English and produced a very satisfactory outcome. Highly recommended.”
Ian James – retired, Spain
“I have known Rachael for many years. She is very organised, knowledgeable, and professional. Her mild manner has patiently waited for the right moment to provide my family with her professional Will writing and Estate Planning services.
I have and will continue to recommend Rachael as the best in her field. Previously we were with old style family solicitors. Remember, if you don’t do it properly, your beneficiaries will find that they have to pay through the nose.”
Robert Murray Willis – Hartfield
“Having never had a Will in place before, I found the whole thing a minefield when researching the area. Then we met Rachael, she made the process clear for us, and was very professional and efficient in compiling our Wills. I thoroughly recommend Rachael as a Will writer and she gets our vote!!”
Paul McLoughlin – Sevenoaks
“Hi Rachael, I just wanted to thank you for your help in managing my Will and LPAs. I was extremely impressed with your knowledge and efficiency and it was very reassuring to deal with such a pleasant and helpful person in the comfort of my own home. I was particularly grateful for your taking the time to answer my innumerable and somewhat repetitive questions!
In addition,it was very kind of you to give up part of your weekend for the attestation meeting, so I could be assured that all was signed off before going away. I would highly recommend you to anyone. Many thanks indeed.”
Penny Ansell – retired, Hawkhurst
“Rachael Rodgers from Heir Tight Wills & Estate Planning Ltd was very efficient, knowledgeable and I was very confident that she was giving me the best advice. I would definitely use and recommend Heir Tight Wills again”
Dee Robinson – GYR Consulting, Dartford
“Rachael was very helpful, especially as I am a US citizen and needed hand holding. She is very thorough and was kind enough to follow up with me regularly as I was remiss in getting things done! I would highly recommend her and feel confident that she has helped me organise my affairs for the future. Superlative service, I have recommended her to friends.”
Anthony Ward & Angela Bruce – London
“Very high standards, and Rachael showed exemplary patience with a nephew who had to be chased endlessly to return documents – and him a solicitor, too!!”
Anne Wheelhouse – retired Head Mistress, Hawkhurst
“We were entirely satisfied. Rachael Rodgers was very competent and friendly, taking time to explain rather complex issues clearly.”
Dr William Hately – retired, London
“Rachael did a lot of research on our behalf, explained everything very clearly, answered all our questions and managed to simplify a complicated situation”
Helen & Philip Evemy – Directors, Deal